Book in advance
Bookings before 24 hours of the service are recommended for smoother assignments. For a same-day booking, you are required to make the booking at least 6 hours before the service. For those keen to use the service ASAP, please contact us via Livechat.
Locations/ Times available for booking
Nationwide (S.Korea) ↔ Incheon/ Gimpo airport
There is no extra fee for holidays or late night hires.
The final price will be made considering the details of your service such as the location (place of departure/ destination), number of passengers/ luggages, stops and vehicle upgrade. You can manage your booking and check your price on My Reservation page.
Number of persons
We do not include infants/ toddlers who you can seat on your lap in the total number of passangers.
Vehicle Assignment (Final)/ Info
The vechicle will have been assigned to you 2 days before the service and the concerned information will be sent to your e-mail address. Your driver will contact you in person on the day of your service.
Pick-up/Arrival Terminal at Incheon AirportNEW
[Price / Travel time]
Your driver will be waiting for you in front of your arrival exit, holding picket with your name on it.
Booking info change
Select the booking that you want to change/ cancel on My Reservation page, and then make a request on Change or cancel reservation informatio page. Your request will be processed once the Airvan team confirms it.
Estimated time for travel
1. Enter the pick-up time on My Reservation page.
2. You can also check the estimated time required for your travel from the departing point to the destination.
*Availalble on the lodging → airport route only.
When you add the stops, fare will be raised as much as distance increases.
*When the stops are not in the 'same district(in Seoul)' or 'the same city(elsewhere in the country), your route will be reset as optimal by the system.
Add more luggages
Carry-on baggage with the sum of three sides less than or equal to 115 CM, stroller
Child seat hire
Maximum of 2 child seats are hirable per vehicle, free of charge. If all 7 seats are taken by passengers, child seat hire is not allowed.
[The types of car seat]
9 kg - 18 kg (20 lbs - 40 lbs)
15kg - 36 kg (33 lbs - 79 lbs)
15kg - 36 kg (33 lbs - 79 lbs)
[Types of vehicle]
All of our vehicles are originally designed to seat 11 persons, however the backseats are being used as baggage space. Therefore our vehicles are suitable for maximum 7 passangers.
(If all 7 seats are taken by passengers, you cannot hire a child seat since it cannot be installed to a seat.)
[Select the vehicle type.]
You can upgrade your vehicle to a limousine on the Reservation page for only 9.35USD of extra fee.
※ In case of a child seat hire, you will be assigned with the vehicle type where the seat can be installed to.
(Carnival with 3-point safety belt, Starex with 2-point (lap-only) safety belt.)
When there is any discount coupon(s) available, they can be downloaded from the final payment.
Coupons are reusable in case of cancelling your booking.
Fee Refund Policy
- a full refund is available up to 3 days prior to the trip
- 30% cancellation fee 2 days prior to the trip
- 50% cancellation fee 1 days prior to the trip
- 70% cancel fee on the day of trip
※ You will not be eligible for any refund in case of No-show. Please refer to our refund policy on the FAQ page for refunds subject to flight delays, etc.
How to cancel?
Please make yourself aware of the terms of cancellation/ refund fees before you submit your request.
[Withdraw cancellation request]
Click on the booking that you want to withdraw on My Reservation page, then we will proceed with your request for withdrawing your cancellation.
Refund policy in case of flight delays
We can confirm any delays with the flight number you provided. We will be waiting for you for maximum 2 hours.
We will deduct 50% from the payment you made, as a cancellation fee, in case of a no-show due to a flight delay longer than 2 hours.
However, it depends on your driver's schedule whether waiting longer than 2 hours is possible or not. Contact your driver in case of a delay.
You can find My page on the upper part of the website, where you can make changes.
Click on Sign In on the upper right side of the website, and then you will see Find E-mail/ Find Password in the bottom part of the page.
Make changes on receiving marketing/ event info
Go to My page on the upper right side of the website, and then you can check/ uncheck on the agreement of receiving marketing and event information.
Go to My page on the upper right side of the website, and then click on Membership Withdrawal to make a withdrawal request.
Not only are our drivers professional, with over 10 years of experience, but also do all of our services abide by legal regulations. We are thoroughly insured to secure your legal rights in case any type of problem occurs.
Please contact us via Livechat if you have further questions. You can find the Livechat button on the lower right side of the webpage.
this button below